'Bridget Riley' 17" G4 PowerBook's vertical lines repair extension campaign
from Apple Computer Inc.
Welcome. This site has been made available to the owners of 17" PowerBooks that are suffering from the one pixel wide, vertical lines problem. The majority of the PowerBook's that were posted on Apple's site before being deleted, were manufactured in the W8 factory based in Shanghai around April of 2005, model: M9689 PowerBook G4 1.67GHz.
I encourage you to post your information and photographs here as Apple constantly close down, lock or delete any threads containing manufactoring information, photographs or links to external sites discussing this problem on their forums!
This kind of action by Apple suggests to me that they are aware of a known defect, do not want to address it and are scared of the bad publicity that would result from a recall or repair extension program. Let's not forget the recent battery recall!
If, like me, you find Apple's blatant censorship and refusal to address this problem unpalatable (bear in mind that when launched this machine was the top of the line PowerBook and cost around $3000 US), then post your PowerBook's information here and together we will hopefully get Apple to face up to the fact that they sold 17" PowerBooks that have a serious manufactoring defect and should be repaired or replaced at once with no cost to the owners.
This site is primarily for cataloging the serial information and pictures of the faulty PowerBooks. If you wish to make any comments regarding this matter then please use Vincenzo Acinapura's [ blog ] or contribute to, or create, a new thread on the [ Apple forums ] and hope that Apple does not delete it or edit it!
I also strongly urge you to contact Apple Corporate in the USA on +1 408 996 1010 and get a case number for your PowerBook. The more instances of this problem that are documented the greater chance of you getting the computer that you thought you were paying $3000 for.
All except seven PowerBooks that have been posted so far have come out of the Shanghai factory (W8) around April of 2005 and start with the serial number W85. Apple, please recall this bad batch, replace them and retain some loyal customers!
Thank you. David Hudd.